Mirna
Mortada

Creative Director & UX Strategist

Designing the emotional layer of AI
Ethical · Empathetic · Research-led

I work in the space before things take form.

Translating human truth into products that feel alive. Before opening Figma, I immerse myself in the business, the vision, and the user — finding the insight that changes everything that follows.

58
Cities scaled to via one research insight
Acquisitions contributed to
3K
Daily readers grown from scratch
10+
Years designing from strategy to screen

How I work

Before I open Figma.

01
Strategic

I start with the business model, the CEO's vision, and the market. Before any design decision I need to understand what success looks like — for the company and for the user.

02
Research

I conduct real user research — one-on-one interviews, empathy mapping, pattern recognition. I find the human truth that everything should be built on. This step cannot be skipped.

03
Execution

I prototype fast, test rigorously with real users, and iterate until the solution is right. I move from insight to screen with precision — protecting the human truth all the way to launch.

Selected work

The work that mattered.

01

Data News
by DataSwift

Cambridge, England · Head of Design · 2020–2021

"Users needed an eclectic global perspective on data stories unavailable anywhere else."
— The strategic insight that shaped the entire publication
  • Led 7 in-depth user interviews across policy, academia, tech, CEOs, and enterprise — 4 research sections, 15+ question framework
  • Synthesized findings into 7 audience segments — translated directly into publication structure and content strategy
  • Designed the newsletter end-to-end in Figma — layout, visual identity, sections, multiple iterations
  • Produced all assets for a symposium attended by a Cambridge professor, Alan Turing Institute chair, and Senior Research Fellows
  • Presented strategic findings to VP leadership — influencing editorial direction and product roadmap
3K
Daily readers
1,100
Subscribers
300+
Symposium attendees
Data News newsletter screenshot
02

TutorBright

Toronto, Canada · Founder, Pixel People Co. · 2014–2017

"I just want my child to be happy."
— 4 out of 5 parents said this unprompted. It became the foundation of the entire redesign.
  • Conducted in-depth interviews with 5 families across 3 parent segments
  • Mapped the full parent journey from Google search to booking
  • Designed new site architecture — persistent booking menu, trust signals, city-specific SEO pages
  • Repositioned tutors as "Tutor Mentors" — differentiating from skill-only competitors like Kumon
  • Returned prototypes to original research participants for validation before launch
58
Canadian cities
Leads in 60 days
50%
Engagement increase
TutorBright website screenshots
03

Zyper

London, England · Lead Product Designer · 2019–2020

Sole designer. Creator engagement platform. From mobile app to investment deck.
— Contributed to $6.5M Series A raise and subsequent Discord acquisition
  • Designed 10–12 core mobile app screens and dashboard features end-to-end
  • Built gamified leaderboard system to drive influencer posting activity
  • Collaborated with Montreal agency 40/40 on full strategic rebrand
  • Collaborated directly with CEO to design the investment deck — contributing to the $6.5M Series A raise
  • Product and brand work contributed to acquisition by Discord
$6.5M
Series A raised
Discord
Acquired by
Acquisitions total
Zyper app screens

Beyond design

Where my empathy comes from.

Yoga workshop photo Guadalajara

Yoga & Mindfulness Workshop

Mama AC, Guadalajara · 2021

Designed and led yoga sessions for children — building tools for stress relief and self-awareness.

Film program photo Guadalajara

Self-Directed Film Program

Mama AC, Guadalajara · 2021

Introduced a program where children created short films about their own lives — used later in fundraising campaigns.

[ Insert abstract art program photo — Cincinnati ]

Abstract Art Program

Cincinnati, Ohio · 2024

Facilitated creative expression for kindergartners — encouraging play-based exploration and creative confidence.

About

[ Your photo ]

Mirna Mortada

Creative Director & UX Strategist

I design from strategy to screen. Before opening Figma I immerse myself in the business model, the CEO's vision, and deep user research — finding the human truth that everything should be built on.

I have spent 10+ years building from scratch in startup environments — at Zyper (acquired by Discord), DataSwift (Cambridge), Pearmill, and through my own agency Pixel People Co. I have scaled a business to 58 cities, contributed to two acquisitions, and grown a publication to 3,000 daily readers.

I am drawn to AI products that serve human wellbeing — specifically the question of how you make emotionally intelligent technology feel safe, trustworthy, and genuinely human to a real person in a vulnerable moment. That is the design problem I have spent my career solving.

Design Thinking UX Strategy User Research Human-centered AI Brand Systems Creative Direction English · Arabic · French · Spanish

Let's build something that feels human.

Phone

(520) 921-0427

Location

Tempe, AZ
Open to remote & relocation